Shipping policy
At EYEKØNIK, we understand the importance of timely and reliable shipping to enhance your shopping experience. Please take a moment to review our shipping policy:
Free Shipping
Enjoy free standard shipping when your order reaches the threshold for your country (see the table below). For orders below this threshold, standard shipping rates apply at checkout.
| Country or region | Free standard shipping on orders of |
|---|---|
| Netherlands, Belgium, Germany, Austria, France, Italy, Spain, Portugal, Greece | €55 or more |
| United Kingdom | £45 or more |
| United States | US$65 or more |
| Canada | CA$89 or more |
| Australia | A$89 or more |
| New Zealand | NZ$109 or more |
| Switzerland | CHF 55 or more |
| Sweden | 649 SEK or more |
| Norway | 649 NOK or more |
| Denmark | 449 DKK or more |
| United Arab Emirates | 249 AED or more |
| Saudi Arabia | 249 SAR or more |
| All other countries | €55 or more (or the equivalent in your local currency) |
Processing Time
Orders are typically processed and shipped within 1 business day from the date of purchase, excluding weekends and holidays. During peak seasons or promotional periods, processing and shipping times may vary. We appreciate your patience during these times.
Shipping Methods
We offer several shipping options to accommodate your needs, including standard and express shipping. The availability of shipping methods may vary depending on your location and the items in your order.
Shipping Rates
Orders at or above the threshold for your country qualify for free standard shipping. For orders below it, shipping rates are calculated based on the weight, dimensions, and destination of your order.
Delivery Time
Delivery times vary depending on the shipping method selected and the destination of your order. Our delivery time ranges from 3–10 business days. Please note that unforeseen circumstances such as weather delays, customs clearance processes, or carrier issues may impact delivery times.
Change of Address
If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed for shipping.
Order Cancellation
We aim to ship orders out as quickly as possible. We can't guarantee changes or cancellations once an order is being processed. Contact our customer care team as soon as possible at hello@eyekonikeyewear.com; if your order hasn't been packed yet, we'll do our best to cancel it.
